FAQ

Frequently Asked Questions

• What does Héritage Milan do?
  We create high-performance, Italian-inspired skincare that focuses on "slow aging." We swap harsh chemicals for powerful, natural alternatives that deliver results without irritation.
• When will I see results?
  You’ll feel smoother, more hydrated skin instantly. For visible changes in fine lines and glow, stay consistent for 4 to 6 weeks—the time your skin needs to naturally renew.
• Are your products suitable for all skin types?
  Yes. Our formulas are "skin-compatible," meaning they work for everyone from oily to dry. We even have fragrance-free options specifically for very sensitive skin.
• Why should I buy a bundle?
  It’s the smartest way to shop. You get a complete, expert-designed routine where the products work better together, and you save money compared to buying them separately.
• How long does shipping take?
  We ship fast! Most orders arrive at your door within 6 to 12 business days. You’ll get a tracking link as soon as your package leaves our warehouse.
• Can I return my order?
  Of course. We offer a 14-day return policy for unopened and unused products in original packaging due to hygiene reasons.